Employees are feeling over-surveyed. The need for fast, insightful feedback is greater than ever. The use of AI-powered synthetic data can address both of these issues.

As a leader, do you feel that your people are sometimes reluctant to share bad news with you? If so, it probably has something to do with the concept of prohibitive voice.

Open-source decision-making allows for multiple voices and perspectives to be heard, rather than relying solely on top-down decision-making. It is an approach that not only breaks…

Understanding the potential causes of employee silence can be one of the first steps towards encouraging employees to share their views and opinions more freely inside the workplace.

Recent research at Microsoft suggests that relatively few employees consistently share their thoughts and opinions about a multitude of work issues with leaders. The research argues that…

In the market research space, it is well-known that marketing departments should never conduct qualitative studies on their own. These brand experts, who mostly have the basic knowledge…

The phenomenon of employee silence, in which employees withhold information that could be construed as negative or threatening to their superiors, was brought to light in a landmark…

An article in the September-October 1957 issue of the Harvard Business Review, “Listening to People”, highlighted the importance of leaders taking the time to hear what their employees have to….